Pentawood Essentials
Frequently Asked Questions
Everything you need to know about our products and services.
What is your shipping policy?
We offer complimentary standard shipping on all qualifying orders. Most orders are processed within 24-48 hours and arrive within 3-5 business days depending on your location.
How do returns and exchanges work?
We gladly accept returns or exchanges of unworn, unwashed items in their original packaging within 14 days of delivery. Please visit our returns portal or reach out to our support team to initiate a return.
How should I care for my Pentawood garments?
To ensure the longevity of premium fabrics, we recommend gentle cold washing with like colors and laying flat or hanging to dry. Detailed care instructions are included on every garment care tag.